Your Privacy

Moss Inclusive Psychology is committed to protecting your privacy and handling personal information in a safe and transparent way, in line with UK data protection law.

Who I Am

Moss Inclusive Psychology is an independent Educational Psychology service provided by Dr Claudia Moss

Contact:
Email: mossinclusivepsych@gmail.com

What Information I Collect

Depending on the service provided, I may collect:

  • Names and contact details

  • Information about a child or young person’s development, education, and needs

  • Information shared by parents, schools, and other professionals

  • Professional details (for supervision clients)

How Information Is Used

Information is used to:

  • Provide Educational Psychology services (e.g. consultation, assessment, reports)

  • Deliver professional supervision

  • Communicate with families, schools, and professionals

Information is not used for marketing purposes without consent.

Lawful Basis

Personal data is processed in line with UK GDPR under:

  • Contract (to deliver agreed services)

  • Legitimate interests (to provide effective professional support)

  • Legal obligations (e.g. safeguarding)

  • Consent (where appropriate)

Confidentiality

All information is treated as confidential.

However, information may be shared if:

  • There are safeguarding concerns

  • There is a risk of harm

  • There is a legal requirement to do so

Where possible, this will be discussed with you.

How Information Is Stored

Information is stored securely using password-protected and encrypted systems. Reasonable steps are taken to prevent unauthorised access.

Record Keeping

  • Final reports and key records relating to children and young people will normally be retained until the individual reaches the age of 25 years.

  • Raw notes, draft reports, and assessment materials are routinely deleted once a report has been completed

  • Supervision notes are not routinely retained by the supervisor

Sharing Information

Information may be shared with relevant professionals (e.g. schools or local authorities) where appropriate and necessary.

Information is never shared for commercial purposes.

Your Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate factual information

  • Request deletion of data where appropriate

  • Object to or restrict processing

Please note that requests to amend information apply to factual inaccuracies only and do not extend to professional opinions, assessments, or reports.

Concerns or Data Protection Complaints

If you have any concerns about how your personal data has been collected, stored, used, or shared, please contact Moss Inclusive Psychology in the first instance at mossinclusivepsych@gmail.com.

All data protection complaints will be acknowledged and investigated in accordance with applicable data protection legislation. Where appropriate, you may be contacted for further information to assist with the investigation.

A written response will be provided explaining the outcome of the investigation and any actions taken.

Records of data protection complaints and outcomes will be retained securely.

If you remain dissatisfied after your complaint has been considered, you have the right to complain to the Information Commissioner's Office (ICO).

Further information about raising a complaint with the ICO can be found at https://www.ico.org.uk.

Use of Artificial Intelligence (AI)

Moss Inclusive Psychology may use secure AI-assisted tools to support administrative and professional tasks, including drafting correspondence, proofreading, formatting documents, and developing resources.

Where AI tools are used:

  • Professional judgement remains solely with Dr Claudia Moss.

  • AI is not used to make decisions about children, young people, families, or educational provision.

  • Any AI-generated content is reviewed, amended, and verified before use.

  • Identifiable personal information is not entered into public AI systems unless appropriate safeguards are in place.

  • All processing of personal data remains subject to UK data protection legislation and professional confidentiality requirement.

Updates

This policy may be updated from time to time. The most recent version will always be available on this website.

If you would like a more detailed version of this policy or have any questions, please feel free to get in touch.